FAQ and Helpful Information

  • What are your shirts made out of?
    • We use a variety of different brands and style shirts. Most of our shirts are made using Gildan Heavy Cotton shirts but some of our shirts are made using Bella+Canvas 3001C shirts. We only use quality T-shirts. Check the description of each product to verify the material of the shirt.

  • How do you make the shirts?
    • All of our shirts are handmade and made to order. We use a variety of methods to print the artwork to each shirt. Some shirts are made using vinyl, some shirts are made using plastisol ink transfers, and some are made using a direct-to-garment method. Regardless the method we use, you will always get a high quality t-shirt that will last!

  • I have an issue with my shirt, what can I do to fix it?
    • Since every t-shirt is handmade and made to order, we will try to do our best to make it right! In most cases, we will ask you to mail the shirt back to us so we can either remake it for you. Send us an email with your order number and we'll see what options we have available! Email address: cookiecuttshirts@gmail.com

  • Washing Instructions
    • To help the t-shirt last as long as possible, a little bit of care is required. Wash all your shirts inside out, gentle wash, and mild detergent. Hang dry for best results.

  • Shirt Substitutions
    • If we are out of stock of a specific color, we will reach out to you about doing a substitute color or brand shirt. In most cases, it will be as simple as switching from a black shirt to a black heather shirt of the same brand. If we cannot make a simple switch, we will contact you about other alternatives.